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The 5 areas of My Voice

Our Scrutiny team run a variety of different groups and projects, and with My Voice, there are 5 key…

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Your feedback on Awaab’s Law

Recently, we circulated a survey to get your thoughts on Awaab’s Law. One of our Scrutiny Officers,…

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Scrutinising our Successions process

Recently, our Tenant Scrutiny team, along with some of our Involved Tenants, took a look into our Su…

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Feedback from our shared owners

We want all of our tenants to be happy in their homes, and this means finding out from you what more…

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Have you read our Customer Annual Report?

We’ve recently released our Customer Annual Report for 2022-23 and we’re really excited for you to t…

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Meet Dylan (Customer Scrutiny Officer)

The Customer Scrutiny team are here to make sure your voice is heard, and that you have a say in how…

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Meet Sue (Involved Tenant)

For National Scrutiny Week, we’re shining a spotlight on how important tenant-led scrutiny is and ho…

Scrutiny Week
National Scrutiny Week

National Scrutiny Week shines a spotlight on the importance of tenant-led scrutiny in our sector. We…